Privacy Policy Overview
How we collect, use, and protect your information
Introduction and Commitment
At velosiranda, we prioritise your privacy and manage all personal data in accordance with Australian law. This policy explains our practices and your rights in detail.
You have the right to transparency and control. Our procedures comply with legal standards to ensure your data remains secure and handled with respect.
Data Collection Methods
We collect information directly from you and automatically through our website, following clear and lawful guidelines at every stage.
Directly Provided Information
- • Information you input when contacting us or requesting a consultation
- • Details submitted via any forms on our website
- • Communications sent to our support or advisory team
- • Identity confirmation or verification requests
- • Documents you provide for compliance or service purposes
Automatically Collected Information
- • Browsing details such as pages visited and usage patterns
- • Cookies, analytics tags, or similar tracking technologies
- • Preferences or settings related to your device and session
- • IP address used to access our services
- • Technical diagnostics for error tracking and performance improvement
How We Use Your Data
Your data underpins the provision of our services, protection of accounts, legal compliance, and improvement of our offerings.
- • Responding to your enquiries or requests
- • Delivering relevant recommendations and information
- • Ensuring account and website security
- • Complying with legal and regulatory requirements
- • Conducting quality assurance and service audits
- • Informing you about service updates
- • Improving the functionality and performance of our website
Our Promise: We never sell your information or use it for purposes not aligned with our professional code.
When We Share Your Data
We share information only when necessary to deliver services, meet legal obligations, or with your express consent.
Authorised Service Providers
Third-party providers may process data on our behalf to maintain our website or assist in service delivery. All providers are bound by strict confidentiality.
Legal Responsibilities
Data may be disclosed to regulators or law enforcement when required by Australian law.
Anonymous Usage Statistics
Aggregated data may be used to analyse trends, without linking to individual identities.
Your Rights
You hold legal rights to access, update, or control your information. Please contact us to exercise any of these rights.
- • Request a copy of information we hold about you.
- • Ask us to correct any inaccurate or incomplete information.
- • Request deletion of data, except where law requires retention.
- • Receive your data in a portable electronic format.
- • Object to particular uses of your information.
- • Request a temporary restriction on processing your data.
For questions about your data rights or to make a request, contact us through the details below.
Information Security
Your data is protected by both technical and organisational measures, regularly reviewed for effectiveness.
Technical Protections
- • Encryption of data during transmission and at rest
- • Use of secure, access-controlled systems
- • Routine technical audits and vulnerability assessments
- • Ongoing monitoring for unauthorised activity
Organisational Practices
- • Staff training in privacy and compliance requirements
- • Internal controls for data access and handling
- • Established incident response procedures
- • Regular reviews of policy effectiveness
How Long We Keep Your Data
We retain personal data only as long as required for legal, regulatory, or service purposes.
- • Account-related data is held for the lifetime of your relationship with us.
- • Session notes or summary data are stored for a limited, compliant period.
- • Messages or records from you are retained for legal verification and support.
- • Transactional records are kept for statutory periods, as required by law.
- • Preference records are held only for as long as you consent.
If deletion or correction is requested, we act within our legal and regulatory obligations.
International Data Transfers
Where possible, we store and process data in Australia. Data may be transferred internationally with legal safeguards.
- • Contractual clauses to ensure adequate protection
- • Transfers only to countries with recognised data protection laws
- • Use of secure transfer mechanisms
- • Clearly communicated justifications for any overseas processing
Cookies and Tracking Technologies
We use cookies to optimise website operation, security, and user experience.
Types of Cookies We Use
- • Allow website functions, such as navigation and setting preferences.
- • Monitor usage patterns and help improve site functionality.
- • Remember your settings to personalise your visits.
- • Support added features that enhance your site experience.
You can adjust cookie preferences at any time through your browser settings.
Policy Updates
We may revise our privacy policy. Updates will be posted on this page and become effective immediately.
- • Changes reflected on this website
- • Clear effective dates displayed
- • Advance notice when major updates occur
- • Right to review the changes before continuing
We encourage periodic review to stay informed about policy changes.
Contact About Privacy
For any concerns regarding your privacy, reach out via the contact details below.
velosiranda
95 Pitt Street, Australia Square Plaza Building, Sydney, NSW 2000 Australia
Phone: +61.7.2531.5410
Email: content@velosiranda.com
Last policy update: October 11, 2025
Policy effective from: October 11, 2025